Taking forever to open my business account

i submitted an application to open an fnb business account on the 11th of may,<br> <br> i signed and sent through all the documentation which was required and then heard nothing back.<br> About a month later i get a phone call from fnb asking me to submit my documents, i explained i had already done so around a month ago, the lady on the phone said she would check and phone back the next day. She never phoned back.<br> <br> Eventually i phoned fnb to find out what was going on, and spoke to Wandile Zulu who explained what was happening and asked me to submit the documents to his email address and he would sort it out. i did this and got a reply from Wandile acknowledging the email and confirming he would submit it to the correct department and keep me updated.<br> <br> A Week went by and i heard nothing so i emailed Wandile on a Monday (3rd of August) and again the the Tuesday and again on the Wednesday with no response at all.<br> <br> I phoned fnb again today and spoke to someone else who said she would speak to Wandile to find out what is going on and would then phone me back in 10 minutes, she never phoned back.<br> <br> I am absolutely disgusted with this service, your customer support is shocking<br> <br>