DJ
Dean J

1 reviews | Active since Feb 2014

25 Nov 2016, 20:10

Taking Clients Money

<p>I lodged a query with FNB as to when I would receive my refund from one of the stores that I had bought from and the guy on the phone told me it would take 7 working days. However it has been longer than 7 working days and I still have not received my refund and I have sent emails to follow up on this but no reply. I can now see why people are leaving FNB the service is dropping drastically and they keep the money that rightly belongs to you. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Nov 2016, 09:25
Official

Good day Mr. Sploder

Thank you for providing us with feedback regarding your service experience with FNB. Kindly note that we have logged a high priority complaint with the following reference number: ***. We assure you feedback in 24 to 48 working hours.

Thanks Regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***