1 reviews | Active since Jun 2013
Takes too long to approve an overdraft. Missing Standard Bank now
I remember my experience with standard bank when needing an overdraft. Was quick and i received same day approval. With FNB, I assumed it would be the same, and waited last minute to apply. I always believed they were more up to speed with technology. But it seems i was proved wrong, and now i am wishing i never switched bank accounts. I tried the online application, and was just told some criteria was not met. I called in, and they couldnt assist me because it would take 2-3 days to "score" me. Very weird. Makes me terribly unhappy.
Good Day,
Thank you for taking my call. We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
Thank you for taking my call. We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
