Taken over a month to opening business account

I am first of all very dissatisfied and unhappy that it is now taken over a month just to open a FNB business bank account.It is a back and forth of sending emails and each and everytime they said a must fill in a form,which i did and send it back to them.How many times must i complete the forms before the account gets finalised? On top of it they cancelled the card as well.I have send over 10 emails already asking what else must i do to get the account sorted out!!!! each time it is a automated reply stating we will get back to you in but to no avail.The response i get is again a automated email.It is hurting me a aspiring small business owner.I have and still am a loyal client for many years and i just feel hard done by the way FNB is handling the situation