PT
Preston T

1 reviews | Active since May 2016

03 May 2016, 14:23

Taken money without notice

Fnb has taken money from my new account to pay for an account that i had years ago. They took over R2000 for fees from a device many moons ago and that is not what we agreed on when i asked how much arrears their was was they told me Less then R300 which i agreed to pay i i see they took almost R3000 thisbis the reason i left standard bank. I am disgusted premier account my ass no warning just take im a single dad breadwinner for 3 kids what must do now????

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 May 2016, 14:49
Official

Dear Mr Thulsie,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 916224.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: 087 *** (option one)