WC
Willem C
1 reviews | Active since Jul 2012
14 Dec 2018, 13:49
Takealot Delivery
Had to cancel by business debit card due to ********** transaction. Card was reordered and then I made the mistake to miss a call whilst in a meeting from Takealot who manages the delivery of the cards. They requested via SMS to phone them back. I held on for 20min this morning and had to go to my next meeting so hangup. I'm was now holding for longer than 15 minutes. Eventually got answered and had to repeat the address line by line for more that 5 times!!
This is pathetic customer service. CHANGE YOUR SERVICE PROVIDER!!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
14 Dec 2018, 14:38Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply14 Dec 2018, 14:38
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards
Hello Peter Complaints Team
*** (option one)