Take responsibility please

FNB responds

FNB, in its response to Fin24’s query about this alleged ****, did not detail the circumstances around Dr Klatzow’s client’s experience of *****.

However, the bank, in its response, said that “phishing as a means of ***** has been a problem for many years”.

“We continually warn and educate our customers to never release their confidential banking information, or to respond to unsolicited email including threats to close their accounts if they do not ‘update’ their information via a link provided or offers of prizes/refunds via a link in an email,” said the company. There are plenty reports as such and the sad part of all the poor client is always at fault.