AV
Andriette V
1 reviews | Active since Apr 2015
27 Feb 2016, 08:37
Take money
I have a loan account which I pay every month. This morning the deducted the full outstanding amount from my account. I will report this to the FSB board.
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Replies (1)
FNB (First National Bank)'s replyOfficial
29 Feb 2016, 08:49Hello Andriette75,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 877503.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 877503.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply29 Feb 2016, 08:49
Official
Hello Andriette75,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 877503.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 877503.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)