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Thandeka S
1 reviews | Active since Aug 2019
23 Sept 2019, 11:11
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I had a personal loan with them 7 years ago i paid for one year and lost my job , now i wanted to start paying them again , but they told me that i cant becouse the account was closed by the bank and that i just have to wait for them to remove my name from the credit bureau after 3 to 5 years , just want to know what must i do now becouse i m stuck cant do anything .
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Replies (1)FNB (First National Bank)'s replyOfficial
23 Sept 2019, 13:36Good day Thandeka Shezi,
We are sorry that your experience prompted you to contact us with a complaint.
We apologize for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologize for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply23 Sept 2019, 13:36
Official
Good day Thandeka Shezi,
We are sorry that your experience prompted you to contact us with a complaint.
We apologize for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologize for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
***
