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Fantastic service from Mr Xolani Sibiya, the Branch controller.
I was on the phone with your card department. The conversation escalated as I felt that I was not getting help. This is when Xolani stepped in to calm me down, contact the relevant department, and re-assure me that I will get the card by the end of this week.
Good day Sello Mmitjie Serogole Molefe,
I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received from Xolani Sibiya.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Hello Peter Complaints
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Good day Sello Mmitjie Serogole Molefe,
I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received from Xolani Sibiya.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Hello Peter Complaints
*** (option one)