Systems Down and No Assistance Offered

To FNB<br> <br> Recently i was in the process of purchasing 8 Rugby World Cup Tickets for the Final and Semi Final.<br> I had them in my shopping basket and was at the checkout stage, i had filled out all my Credit Card Details and was waiting for the OTP to come through to confirm the transaction.<br> Unfortunately it seems on that day that your OTP service was down and the transaction did not go through.I frantically contacted the call center to find out what the problem was after clicking the request OTP button 10 times.<br> They told me sorry the system is down and i should try again in an hour. I asked if there was anything they could do as these tickets for the games are not available for very long. Unfortunately for me all i got was a sorry we cant help try again in a hour. The call centre was totally useless and totally unable and to be honest unwilling to even ask around if there was anything that could be done.<br> <br> Again unfortunately for me i only Bank with FNB and i was unable to use a different Credit Card or buy my World Cup Tickets.<br> <br> Thank you FNB for totally messing up my plans of going to the Rugby World Cup.<br> I will find another bank to spend my money with.<br> <br> Thank You