Systematically Adjust my CC Limit

Item: FNB (First National Bank)
Rating: 2
Author: Shaun S

Are you Kidding me??? I have paid my Accounts every month on time! without any warning you just adjust my Credit Card Account !!!! I am leaving on Holiday on the 4th of December and you just go ahead and make changes left and right. Do you have any idea what a HUGE HUGE problem this has caused me???? You have no right! as A private client you do not give a sh*t about your clients FNB!!! I want this rectified ASAP or I am looking for a new bank!!!!!

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

02 Dec 2015, 12:52

Hello shaunvs,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 825625.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply02 Dec 2015, 12:52

Official