1 reviews | Active since May 2009
System offline (and now it is the clients issue).
Dear FNB, can the highest person within the INVESTING leg of the business please contact me.
Last FRIDAY the full FNB portal was offline. I have 2 share saver accounts, wanted to move money into it and couldnt.
Now I get feeback from FNB Investing, that shares cant be bought at last friday's pricing and now it is the clients issue.
Can the highest person within the investment leg please EMAIL ME.
Jacques Cilliers
Hello 083j,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello 083j,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day 083j,
Kindly be advised that your comments have been relayed.
Regards.
Hello peter team
Daffnie
Good Day 083j,
Kindly be advised that your comments have been relayed.
Regards.
Hello peter team
Daffnie