SR
Sophie R

1 reviews | Active since May 2017

14 Nov 2022, 13:59

System issue that I have to pay for now.

So, system failure and debit order dates changes that are done by that very same "system" is now the client's issue to deal with.

I am very upset and disgusted to say the least at home my mother's query and complaint was handled. Rude consultants when calling and honestly just plain dreadful treatment. last person if you can listen to the call made today this morning from the branch was utterly rude and would like to complain about him profusely.

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Replies (1)
SR
Sophie R's update06 Dec 2022, 11:11
Reviewer Update
Good Day

again this month we are sitting with no debit on the account as arranged and as promised by the consultant we spoke to a month ago. I have no idea what is happen but this is REALLY starting to mess up my profile. can someone urgently call me ***