jJ
jordaanjustin J
1 reviews | Active since Jun 2016
05 Mar 2019, 13:56
System errors on accounts and FNB ignores me
I have bad experience with FNB. I didnt took out a personal loan with them but when i login with my phone app or computer there is a loan being displayed on my account. They didn't debit me or the money was not transferred to my account so it seems like a system error. But still it counts on my credit score against me. I have contacted FNB via email in the past and no response. Its been more than 3 months now and the issue is not sorted.
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FNB (First National Bank)'s replyOfficial
05 Mar 2019, 15:38Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply05 Mar 2019, 15:38
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)