System and Consultant

This new system of verification FNB is Very bad with consultants who have a very bad Attitude, you spend R100 on airtime just to do a Reversal this is really bad for big Banks like FNB you wait minute and minute just to get assistance to reverse your money and you still get consultants who can't do they job this is really bad am not happy at all am disappointed I should change banks it sucks.<br> <br> After that the person is not listing to you she goes and reverse the wrong amounts what hell is wrong with this guys or she even ask you same questions 1000 times this is really frustrating<br> <br> <br> We are customers we are expecting to be treated in the right way.<br> <br> If not just tells us to move away from this bank.