1 reviews | Active since Aug 2016
Switching Takes 6 months and causes bad credit
<p>My switch has been a complete night mare and the private bankers are ***********.</p> <p>half my debits are moved but my salary is still being sent to my old account.</p> <p>I have for the first time in my life bounced debit orders because of this. Service is pathetic.</p> <p>No follow ups from bankers. if i dont email him nothing will happen. My overdraft is still not setup. </p> <p>Im charged 4 months service fees yet i could not use my account. now my credit rating is in jeopardy because of FNB's failures to hire people who actually give a damn. clearly my choice to switch was a bad one. </p>
Good day Mr. Lawler
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. Lawler
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***