1 reviews | Active since Oct 2017
Switching made easy - BIG NONSENSE !!!
Switched acc with current bank 21/09 with the promisethat all will go smooth. Was smsd & emailed with regard to debit order progress. However contacted service providers on 09/10/2017 wesbank was switched (obviously), game TO LATE. I now have to make a manual payment, Cell C was successfull, King Price I had to do telephonically when I phoned to make sure all was ok. Phoned 17/10/2017 to ask about my cheque card & credit card, not even ordered-problem with SAFPS-docs were sent from branch when acc was opened- contacted SAFPS &confirmed via email all is ok. Contacted FNB 17/10 nothing has been done about my cards NOT IMPRESSED!!
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
