Switched and UNhappy

<p>So after my previous review about Standard Bank, I have decided to switch to FNB... What a disaster.</p> <p>I decided to open a credit card with FNB almost 5 weeks ago... hoping it will be here in time for my honeymoon.</p> <p>First credit card: Still at the courier company someone tried to use it, so I had to stop the card.</p> <p>Second card: My second card was suppose to take 3 days, as the consultant told me... After a week I finally got my second card. When I tried to use the card it did not work?! I phoned FNB and they said that they stopped the card due to faulty cards and that my third card was on its way. No one at FNB notified me about faulty cards!</p> <p>Third card: I ask that the third card sould please be delivered at Lydenburg branch as I am leaving for my honeymoon and will be unable to collect my card at Malelane. The consultant told me that my card will be ready to collect at Lydenburg branch. This was never arranged! I had to arrange with the courier company myself for the card to be delivered at Lydenburg. Meanwhile FNB stopped the third card once again without notifying me! So I went to the complaints department.</p> <p>Forth card: I arrange with FNB to deliver my card in Cape Town where I would be for my honeymoon, I made it very clear to the consultant that I do not know Cape Town and that they should please assist me in finding a branch. This was not done and so I asked the courier company to assist me, the consultant told me that they will send it to a branch in Hertzog street... news flash... there is no FNB branch in Hertzog street. I phone FNB and the rude consultant hung up the phone before I could explain my story! Now FNB or the Courier company can't tell me where my card is. No one can assist me!! Unacceptable!! I regret switching to FNB!!!</p>