BG
Brendan G

1 reviews | Active since Nov 2015

19 Nov 2015, 22:58

Switched a new client of mine to FNB business bank

I Brendan Gilpin, a business manager that works with small to medium enterprises.<br> I recently switched a new client to start Business banking at FNB as their service is generally great compared to other banks<br> All went well until I wanted to get the business property re bonded. It has no mortgage and no Liens on it and I told FNB upfront (A new business advisor Monief Schroder ) this was a way to raise some capital for expansion<br> That is until I went to see Avish Gukal and was told that although the assets where 100% the business had only been trading for a year and although has a set of financials the bank could not even consider re bonding the property, valued at R2.85 million plus the assets.<br> How can this possibly be helping small to medium businesses. They have no debt at all and assets valued way beyond what they wanted to raise.<br> I will go elsewhere now, I cannot see other lenders having any issue with this,but it is extremely embarrassing and unprofessional.<br> I have ,unfortunately already set up the client invoices to go through this new FNB account and now will change it ,again, to another bank .<br> I must add also this is the second client I have taken to FNB and the last

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Nov 2015, 08:49
Official
Hello houseonceder,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

Please refer to the email I have sent to you regarding the matter.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)