WK
Wehan K
1 reviews | Active since Jan 2020
22 Jan 2020, 10:51
Switch to FNB Premier false adverti*****t
I switched to FNB for the switch to fnb premier campaign. I was promised a R2000 incentive. I went through all the terms and conditions and certainly qualify. I never received my incentive.
I followed up on this with FNB and they escalated a ticket for me and promised a response time of 2 days max. I have been trying to get answers for a month, but heard nothing from them.
This is false adverti*****t. Please assist
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Replies (1)
FNB (First National Bank)'s replyOfficial
22 Jan 2020, 13:04Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply22 Jan 2020, 13:04
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***