RP
Russ P

1 reviews | Active since Nov 2017

24 Nov 2017, 10:48

Switch to FN B

Despite having 10 times the funds in a 7 day account, the bank refused an overdraft amount for 1 week to cover an urgent transaction

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Nov 2017, 11:13
Official

Hello Rusty6 ,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number. ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)