PN
Paul N
1 reviews | Active since Apr 2019
26 Apr 2019, 08:52
suspicious transactions.
FNBSA has just debited R582.66 instead of R461.79 for a personal loan which was supposed to have ended end of february 2019. When i asked why, i was told that the extra fees were due to a service fee and a life premium.
I called over two months ago after i realisedthat the loan is coming to an end but they (FNBSA ) didn't debit my account because they claim to have awarded me a premium holiday which i didn't ask for.
What is going on here? what is becoming of FNBSA ?
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FNB (First National Bank)'s replyOfficial
26 Apr 2019, 11:24 Good Day,
We would like to sincerely apologize for all the inconvenience caused. Kindly use the below reference. A complaint has been re logged on your behalf and referred to the relevant department with ref : *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
We would like to sincerely apologize for all the inconvenience caused. Kindly use the below reference. A complaint has been re logged on your behalf and referred to the relevant department with ref : *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply26 Apr 2019, 11:24
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused. Kindly use the below reference. A complaint has been re logged on your behalf and referred to the relevant department with ref : *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
We would like to sincerely apologize for all the inconvenience caused. Kindly use the below reference. A complaint has been re logged on your behalf and referred to the relevant department with ref : *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)