1 reviews | Active since Mar 2014
Suspension of account
Good day<br> I received an email from Sooknandan, Suvina requesting the relevant docs last year and comp**** to her. <br> I have just received an sms from you people threatening to suspend my business account. You (Sooknandan, Suvina ) and I had communication in August and December of last year in which I sent you through all the relevant documents. Thereafter you did not request anymore docs from me. If my account is frozen I will proceed with legal action and go to the press and anybody else I need to. Is this how you treat clients who have been with your Bank for almost 15 years. <br> Out last communication was on the 12th December 2014. Then I sent through the last docs at 15h16. I have all the relevant emails and proof of docs sent. So I suggest you give me a call immediately. If I cannot transact tomorrow as your sms threatens there will be hell to pay. This is not a threat but fact. I am sure the press will have fun. As the only way the docs I sent you are not on my file is because of yours or whoever is supposed to scan and save them is ***********. <br> I also sent through an email to [Email Removed] on the 28th April this was read at 8h39 the 29th April. no joy as yet.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 677268.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 677268.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
