PC
PHILLIP C

1 reviews | Active since Mar 2014

04 May 2015, 13:11

Suspension of account

Good day<br> I received an email from Sooknandan, Suvina requesting the relevant docs last year and comp**** to her. <br> I have just received an sms from you people threatening to suspend my business account. You (Sooknandan, Suvina ) and I had communication in August and December of last year in which I sent you through all the relevant documents. Thereafter you did not request anymore docs from me. If my account is frozen I will proceed with legal action and go to the press and anybody else I need to. Is this how you treat clients who have been with your Bank for almost 15 years. <br> Out last communication was on the 12th December 2014. Then I sent through the last docs at 15h16. I have all the relevant emails and proof of docs sent. So I suggest you give me a call immediately. If I cannot transact tomorrow as your sms threatens there will be hell to pay. This is not a threat but fact. I am sure the press will have fun. As the only way the docs I sent you are not on my file is because of yours or whoever is supposed to scan and save them is ***********. <br> I also sent through an email to [Email Removed] on the 28th April this was read at 8h39 the 29th April. no joy as yet.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 May 2015, 13:48
Official
Hello pscc9611,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 677268.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)