ST
Swas-T Tuscano
1 reviews | Active since Oct 2014
24 Oct 2015, 18:30
suspended card, late payment fees,unexplained
upon responding to an sms, my horror, credit card was suspended.after calling collections department 4 times and holding and being transfered to 3 different agents, im told \ go to the branch and investigate
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Replies (1)
FNB (First National Bank)'s replyOfficial
26 Oct 2015, 10:16Hello Swas-T,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 796114.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 796114.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply26 Oct 2015, 10:16
Official
Hello Swas-T,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 796114.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 796114.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)