SUSPENDED ACCOUNT/STOPPED ACCOUNT

Dear FNB Customer Service,

I am writing to bring to your attention the urgent matter regarding my FNB account, which has been restricted/suspended due to suspected *****. Despite numerous attempts to contact the ***** department, I have been unable to get assistance or clarification on the issue.

As a long-standing client and full-time employee, I am concerned about the impact this restriction has on my financial stability, particularly since my salary is paid into this account. I have visited an FNB branch, but was directed back to the ***** department, which has not been responsive to my calls.

I kindly request your assistance in:

1. Investigating this matter and providing a case number. 2. Verifying the alleged ***** with me directly. 3. Restoring access to my account to ensure I can receive my salary.

Please find my details below:

- Name: Mbongeni Mngoma - ID Number: *** - Contact Number: ***

I would appreciate your prompt attention to this matter, and I look forward to hearing from you soon.

Sincerely, Mbongeni Mngoma