ZK
Zaaida K
1 reviews | Active since Oct 2013
18 Mar 2019, 15:42
Suspected *****
I've just spent 10 minutes on the phone trying to get assistance with regard to an SMS I received notifying me of a transaction that was declined due to insufficient funds just to have the 3rd advisor act as though she cannot hear me and hang up on me? I have not attempted to purchase anything anywhere!!! I would like to know what's going on!!!
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
02 Apr 2019, 08:46Good Day Zaaida
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***F
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***F
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply02 Apr 2019, 08:46
Official
Good Day Zaaida
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***F
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***F
Regards, Hello Peter Team Tel number: ***