DD
Dashiel D

1 reviews | Active since Jan 2013

26 Jul 2016, 07:34

Surprise bank charges

<p>Beware of the Money on Call account from FNB.</p> <p> </p> <p>I opened one online and wasn't made aware that if you don't select the email option for bank statements they will automatically post them to you and charge you.</p> <p> </p> <p>That is like me saying "okay you didn't want to tell me to give you the free option I will assume you want to pay".</p> <p> </p> <p>Come on FNB you are better than this, and when I spoke to someone at the call centre, he was only able to change it to email, and not refund my fees they took...</p> <p> </p> <p>Regards</p>

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Replies (1)
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Dashiel D's update27 Jul 2016, 07:14
Reviewer Update

Thanks for the assistance, everything is sorted now.

I was contacted by someone at FNB within 24 hours

Very pleased