PM
Prishaun M

1 reviews | Active since Jul 2011

08 Jun 2015, 02:44

Support needed to change online security settings

Hi,<br> <br> I am currently overseas and cannot change my OTP settings. I need to complete an online payment URGENTLY and I do not have the option to re-direct my OTP to email.<br> <br> I do not have roaming activated and cannot receive calls or smses. Please enable my OTP to be sent to my email.<br> <br> This is EXTREMELY URGENT. Thanks. I cannot receive calls so please contact me via email.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jun 2015, 09:19
Official
Hello PM17,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 699410.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)