UE
Ursula E
1 reviews | Active since May 2015
22 May 2015, 09:55
Superb Service
Problem with SIM for data bundle - not activated - Keegan arranged activation and as I was furious about losing the allocated data - he promised to get back to me once he had discussed the issue with management. The follow-up call back in less than 24 hours and he advised me I would be allocated with data by next Wed.<br> He has really gone the extra mile in assisting me - the error occurred when the consultant who advised me about the \free SIM"failed to let me know that it had to be activated by Cell C first.<br> Thanks Keegan for your superb service"""
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Replies (1)FNB (First National Bank)'s replyOfficial
25 May 2015, 10:07Hello EdwardsUrsula,
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply25 May 2015, 10:07
Official
Hello EdwardsUrsula,
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
