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Heidi L

1 reviews | Active since Apr 2015

20 Oct 2017, 11:02

Superb service!!

Always a pleasure to deal with anyone at FNB’s call centre. They are efficient and trained well above the average in SA. Today was no different...I spoke to a lovely young lady Thsepiso Micheals, who actually remembered a call from me a month ago! J want to congratulate FNB on their staff procurement and the level of confidence I can have in my bank. You are truly a cut above the rest!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Oct 2017, 11:45
Official

Good day Heidi,

I have received your compliment that you logged. Thank you so much for taking the time to compliment the service you received from Tshepiso Michaels.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
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Regards,

Hello Peter Complaints

Naomi Petersen

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