Super service from Service Suite!
<p>I had an issue with a company incorrectly debiting my account. I fought with the company for most of the morning - to no avail. They basically told me I had one of two options - wait 7 days for a refund, or go to an FNB branch to have the transaction reversed. Both options would have been an inconvenience to me and ultimately cost me money. I phoned the Service Suite and, within minutes, the incorrectly debited amount was back in my account. Really good to know that this service is just a phone call away!</p>
Good Day,
I've received your compliment that you logged. Thank you so much for taking the time to compliment the service you received.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***
Regards
Complaints Resolution
Naomi Petersen
*** (option one)
Good Day,
I've received your compliment that you logged. Thank you so much for taking the time to compliment the service you received.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***
Regards
Complaints Resolution
Naomi Petersen
*** (option one)