MG
Melonie G

1 reviews | Active since Sept 2013

11 Feb 2015, 11:16

SUPER efficiency & delivery with GREAT attitude

I needed to get urgent documentation for my SARS return. I called the FNB call centre, and spoke with Kyle Meyer, who answer the phone in a very friend, efficient, but professional manner.<br> The query was dealt with at 10:55.<br> I had the documentation in my inbox already at 11:10.<br> THAT is SUPER efficiency and GREAT delivery, but the way Kyle took it upon himself to follow up, and ensure that they got the relevant documentation, for me, with his GREAT positive attitude is a super PLUS!<br> Kyle is clearly a GREAT asset to FNB Smartphone Operations!<br> Give that man a raise! <br>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Feb 2015, 11:31
Official
Hello melgee,

Thank you for this posting, feedback of this nature is always appreciated.

We are truly glad to hear of the wonderful service you have received from our staff.
***.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)