Super Angry Customer

<p>Good-day</p> <p>I bought a PlayStation 4 console with you 3 months back, and today my son tried playing the console but it couldn't read games and kept saying the disc is unrecognizable, so I continued to get him new games thinking the games are too scratched (which are not).</p> <p>I did a formal complaint on the FNB website and I was never called back, so i decided to call FNB Smart devices.</p> <p>I spoke to technical/ repairs department and they told I must drive to Johannesburg to a certain store and take the Console there I than explained to the lady that I'm from the Free State and i cannot drive there, as I was never told that your 1 year collect repair you advertised on the website is actually a lie.</p> <p>The lady than transferred me to inquiries where they told me I must pay a certain amount for them to collect. I than asked for the phone call recording and she hanged up on me.</p> <p>This is truly disrespectful and I'm truly not satisfied with all this.</p> <p>Kindest Regards,</p>