Super angry customer

<p>If you are looking to buy devices from fnb smart devices and u see 1 year warranty it actually means what ever damage u get on ur device u will be liable for it to be fixed including communication with te manufacture and payments for you device to be fetched. </p> <p>I bought a PlayStation 4 console with you 3 months back, and today my son tried playing the console but it couldn't read games and kept saying the disc is unrecognizable, so I continued to get him new games thinking the games are too scratched (which are not).</p> <p>I did a formal complaint on the FNB website and I was never called back, so i decided to call FNB Smart devices.</p> <p>I spoke to technical/ repairs department and they told I must drive to Johannesburg to a certain store and take the Console there I than explained to the lady that I'm from the Free State and i cannot drive there, as I was never told that your 1 year collect repair you advertised on the website is actually a lie.</p> <p>The lady than transferred me to inquiries where they told me I must pay a certain amount for them to collect. I than asked for the phone call recording and she hanged up on me.</p> <p>This is truly disrespectful and I'm truly not satisfied with all this. </p> <p> </p> <p>I receied a call call today from a very bored lady telling me she will give me contact details of the supplier and I should call them and make arrangements. </p> <p> </p> <p> </p>