1 reviews | Active since Jan 2017

18 Jul 2017, 12:38

Super Agent Zanele

<p>so last year FnB call centre drop the ball twice with my new card application . After Zanele Zule got a mouth full from me, ( I'm very sorry for that) she went and found the recordings for these call, took action to ensure that I revived excellent service and today I received my card. So well done to Zenele you really did " how can I help you " happen

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Jul 2017, 12:44
Official

Good Day

I've received your compliment. Thank you so much for taking the time to compliment our staff. I will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavour to assist you with any requirements you may have in the future.

Best Regards,
Complaints Resolution
Daffnie Govender
Email address: ***

Tel number: *** (option one)

's update18 Jul 2017, 12:55
Reviewer Update

Thank you that will be great if it get back to her, have a great day ahead