PS
Pooja S

1 reviews | Active since Jun 2019

25 Jun 2019, 13:15

Sunninghill branch and pathetic service

So after hearing all the best reviews about fnb I decided to shift over to fnb. It has been the most horrific experience to date!!! Your sunninghill branch in gauteng is absolutely pathetic with the most *********** staff members who dont explain everything properly. Worst decision of my life to switch over to this pathetic bank with the worst customer service ever!!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Jun 2019, 14:39
Official
Good day Pooja Singh, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF. 

Regards,

Hello Peter Complaints Team

***