1 reviews | Active since Nov 2014
Summoned by 2 attorneys
I have an outstanding debt owed to FNB that I have been paying regularly as per the agreement I have with Blake and assoc. On 18/11/2015 I received a text msg that my acc is handed over to Hammond Pole Att, whom I called to confirm my confusion, I spoke to a Sandile Masilila who informed me that a Karabo would get in touch with me. 1/12/2015 is when Karabo called me (a lady with attitude), she confirmed that according to FNB no payment on my acc has ever been received.3/12/2015 I then spoke to a Pinky Seabi from litigation dept at FNB Bank City who wasn't really helpful. I requested from her that I need something in writing from them confirming my above mentioned, whereby her reply was negative, by which I informed her that I will not be paying on my acc until this is sorted as Blake & Assoc are situated in Pietermaritzburg and they have been receiving my payments.To date no correspondence have been received from FNB regarding my concern. 20/01/2016 I received a text msg from Hammond Pole attorneys stating a summons has been issued (bearing in mind that I had no agreement with them).
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 852546.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 852546.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
