RV
Rudolf V

1 reviews | Active since Mar 2012

12 Nov 2018, 05:25

Sucks

What is up with Fnb? Load airtime still nothing on my phone account. Send email everything to get answers still no response from the bank. Fnb if you take this long just to resolve airtime I do not wanna know if bigger problems came along. If it wasnt for something I like on your banking platform, I would have been long gone. Your problem solving sucks....

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Nov 2018, 09:17
Official
Good Day Rudolf
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***