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Nomsa N
1 reviews | Active since Mar 2015
28 Feb 2019, 10:49
Sucking service and skelems - FNB BANK CREDIT CARD
I experienced the worst with FNB, My rent money vanished and when i call they told me its for credit card, which i made arrangements for 2 weeks ago with collections people and i'm being sent from pillar to post when i log a dispute. So their dispute division only works when it suite them, .....Beware of this people. move your money elsewhere as they don't stick to what you agree with. To get through to them takes 45 minutes at-least. Will look for another bank as they have competitors.
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Replies (3)
FNB (First National Bank)'s replyOfficial
28 Feb 2019, 11:56Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply28 Feb 2019, 11:56
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards,
Hello Peter Complaints Team
*** (option one)
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Nomsa N's updateReviewer Update
28 Feb 2019, 12:43Thank you, will hear from them. The money is for my rent and is due today......Please refer my query to the people who closes accounts as i want to close my account with FNB
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Nomsa N's update28 Feb 2019, 12:43
Reviewer Update
Thank you, will hear from them. The money is for my rent and is due today......Please refer my query to the people who closes accounts as i want to close my account with FNB
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Nomsa N's updateReviewer Update
28 Feb 2019, 14:44Someone called me to say they will not be refunding my money and i have to go to the bank and close my account . Guess what great service!!!! no more with FNB.......
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Nomsa N's update28 Feb 2019, 14:44
Reviewer Update
Someone called me to say they will not be refunding my money and i have to go to the bank and close my account . Guess what great service!!!! no more with FNB.......