MH
Mohammed H
1 reviews | Active since Mar 2011
26 Jul 2022, 08:35
Such useless support
Why does it take so long to fix an easy issue, I logged a bug with FNB last year yet this is still not fixed.
When I make scheduled/recurring payments to a beneficiary, when the payment goes off, it doesn't show up under my beneficiary history to tie it back to view the payment in the correct place, FNB acknowledged this issue last year yet there had been no correspondence since nor has the issue been fixed.
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Replies (1)
FNB (First National Bank)'s replyOfficial
26 Jul 2022, 09:23Good Day Mr Mohammed Hoosain
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
For further request, you can email us on the below email address:
Email address: *** Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
For further request, you can email us on the below email address:
Email address: *** Regards,
Hello Peter Complaints Team
Best regards,
FNB (First National Bank)'s reply26 Jul 2022, 09:23
Official
Good Day Mr Mohammed Hoosain
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
For further request, you can email us on the below email address:
Email address: *** Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
For further request, you can email us on the below email address:
Email address: *** Regards,
Hello Peter Complaints Team
Best regards,