1 reviews | Active since Feb 2014
Such Pathetic Service delivery From FNB Connect and Digital Planet
I have received a very bad service from FNB connect and Digital Planet and have been sent from pillar to post from the 6th of June 2018 I ordered a TV from FNB website on the 6th of June, and provided all details needed. i waited 3 days and had no response. When i finally decided to call FNB i was told that my order was shipped to Klerksdorp. they told me that it would take 2 days to get the TV back to JHB, i got a call from the carrier guy asking for my address and he told me that he does not do deliveries for Westrand/Roodepoort. delivery will go back to Depo. People involved : Khanyisile Ndaba and Berry
Such Pathetic Service delivery....
Good Day Ntsikelelo,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Premier to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Ntsikelelo,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Premier to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***