Such a Shame

Good Day

i have been a client with FNB for the longest time even though i have never received any employee discount on monthly banking fees we get billed ridiculous amounts for transactions on our accounts. Anyway i was sent money via EFT on Saturday 14/07/2017 to my FNB cheque account ending with ********230287 so when i went to withdraw the money no funds showing at all. I then called the call centre the same day to find out f funds are pending to be cleared and all they said was they dont see any funds even though i advised i received and incontact SMS message. I then called the call centre again this morning and the consultant said my account is no longer active as i have not used the account more then three months i was never told this or contacted about this so now i have to wait for the funds sent to me to return to sender before it could be paid to me again. FNB is such a sucky bank when it comes to proper service but always fast to debit us fees, i might be an average money earner but i have brought you some kind of business over the years. I have been upset with FNB for a while and this episode just confirms that i should close all active accounts i have and take it elsewhere

Regards

Zaidon Brink