MK
Matodzi K
1 reviews | Active since Aug 2012
03 Jul 2015, 10:26
Such a Mission to Cancel Overdraft
I Bank with FNB and I have overdraft on my account. I do not want to have the overdraft anymore and just want to cancel it. I have tried to cancel online but I couldn't and I only managed to decrease the overdraft to R1. I then contacted FNB *** and they made me wait for a while before the call was transferred and even after I was transferred I just kept holding and no one ever answered until I gave up. why is it so hard to Cancel Overdraft???
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FNB (First National Bank)'s replyOfficial
03 Jul 2015, 10:44Hello Mukwevho,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 715871.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 715871.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply03 Jul 2015, 10:44
Official
Hello Mukwevho,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 715871.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 715871.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)