HH
Hazel H
1 reviews | Active since Jul 2019
10 Jul 2019, 14:31
Successfully closed my account from America.
After sharing my negative customer service experience with First National Bank on hellopeter, I was contacted by several members of their staff who have successfully helped me close my chequing account from abroad. This was all done via email and I'm grateful for their assistance and timeliness regarding this complaint. Thank you FNB.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
11 Jul 2019, 12:44 Good day Hazel Hadley,
I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
***.
Regards
Hello Peter Complaints
087 ***
FNB (First National Bank)'s reply11 Jul 2019, 12:44
Official
Good day Hazel Hadley,
I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
***.
Regards
Hello Peter Complaints
087 ***