WD
William D

1 reviews | Active since Jul 2018

19 Feb 2019, 07:14

Successful overdraft that was never linked.

Good day,

I would like to know where's the overdraft that was suppose to be linked to my account.

It been 4 days since it was approved and I even have the credit agreement.

On February 16 2019, I got an in contact to say it's successful and the funds will be linked to my cheque account.

I'm just worried that something might have happened and it could have been linked to someone else's account by accident.

Can you please let me know when it will be linked.

Thank you for your time.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Feb 2019, 09:49
Official
Good Day,
Thank you for taking my call earlier. 

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention. 

 As per our telephonic conversation, a formal complaint has been logged and reference number ***NF  was issued. 

I have referred the matter to the relevant department who will provide feedback. 

Once again, I do apologise for the inconvenience and frustration caused. 

Regards, 

Hello Peter Complaints Team 

*** (option one) 

WD
William D's update20 Feb 2019, 08:24
Reviewer Update
Hello, how long will it take to get feedback. Thank you for your time.