Submitted request and no one answer

Item: FNB (First National Bank)
Rating: 2
Author: Mpumi Z

I submitted an emailed request to disinvest funds due to an emergency at home, and no one go back to me, 2 days ago. I saw that my email was read. I sent it to [Email Removed] after the [Email Removed] was returned to me. someone there gave me the wrong address. can someone get back to me urgently!!! what kind of service is this????

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Replies (1)

FNB (First National Bank)'s replyOfficial

11 Feb 2015, 10:41

Hello mpumi2,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 622011.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply11 Feb 2015, 10:41

Official