1 reviews | Active since May 2017
Stupid System and Idiots
Got to be the worst service yet. Phone to telephone banking department and there's a idiot there that does not know what "telephone banking" means. He transfers me back to the main menu and i have to listen to the stupid system where it tells, Please enter your ID number, Please enter your ID number, Please enter your ID number, Please enter your ID number. When i go back to him. He transfers back to main menu.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Sales and Sevice Contact Centre for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Sales and Sevice Contact Centre for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)