1 reviews | Active since Mar 2018
STUPID FNB
Never in my life have a been treated so krap by fnb staff as well as blueroute fnb. The fnb in Plumstead cape town has this staff member that just srugs off customer's. A simple thing to get my proof of account. I got shrugd off with a big NO and I quote *you can not see a consultant* pointed to a pc to do my own thing with no help. Blue route fnb branch has 3...3 consultants working out of 6 desks...Ai. ..
Good day Gareth Plaatjies,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Points of Presence for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Gareth Plaatjies,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Points of Presence for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Gareth Plaatjies,
Thank you for your posting.
I have escalate your comments to a Manager at Point of Presence to provide assistance.
Please accept my apologies for the delay and any frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Gareth Plaatjies,
Thank you for your posting.
I have escalate your comments to a Manager at Point of Presence to provide assistance.
Please accept my apologies for the delay and any frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)