1 reviews | Active since Nov 2016
Stupid bank rules
account was hacked by an ATM. Went to bank to stop and reverse payments and opened a new account. The branch in Tzaneen never told us how will it take.
All for a sudden after 7 days now the lady in Joburg says 15 working days. How the hell must we buy food and pay accounts. And best of all they charge us R500 plus for this.
Good day Mr. Potgieter,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Credit Card who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Mr. Potgieter,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Credit Card who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)